Last updated on May 29th, 2021 at 08:26 am
File a Claim –Geek Squad Warranty
Officially becoming a part of Best Buy, Geek Squad are always ready to help with their technical support and providing Best Buy protection plan over all the electronic items like Cell phones, Health and fitness appliances, tablets, smart homes, car electronics, cameras and camcorders, video gaming, TV and home theatre, wearable technologies and other devices.
Best Buy Geek Squad warranty is also a protection plan to the customer for its coverage. You can make a total claim of your product depending upon the plan you have chosen. Under this plan, the prominent coverage is related to
- Gratuitous replacements
- Full or partial repairing
- Newly rebuild
Besides that, they do not consider some claims; they are:
- Misusing the product
- Any defect or damage due to weather conditions
- Abusing the product
- Wrong use of the product
- Burnt product
- Any theft activity
- Installation defect
Customer can claim for Best Buy Geek Squad Warranty within 30 days of your purchase. The warranty is also transferable. If you are gifting the product to someone with a Best Buy protection plan, then the plan will also get transferred with the product. You can sell the product with its warranty.
How to Claim?
Customer can make appointments under your Best Buy Geek Squad warranty plan. You can book this appointment either online or offline over a phone call.
- The best buy representative will visit your doorstep to provide you with the service for claiming large appliances. For this kind of appointments, you can call on the registered number: 1-800-433-5778. Or you can also book it online on the official website.
- To claim small products, you will have to carry your products to the nearest local best buy store. You can also schedule an in-store appointment just like the above in-home appointment.
Scheduling Best Buy Protection Plan Service
You can schedule protection plan service online or offline via phone call. Follow the steps for claiming your online service:
- Go to Best Buy official site.
- On your home page, go to the drop-down list with the title “services”.
- Now click on ‘Schedule a Service’.
- They will deviate you to a page where you can book and manage your appointments. Also, you have an option to chat with an agent in case of any issue.
There are a listing of various products; select the product for which you are claiming an issue and click on schedule a repair.
- On approving your claim, you will receive an ‘incident number’, which you can use from now onwards till your entire service
Use this number to track the progress of your claim.
- You can call the customer care service number, who will assist you 365 days for 24 hours a day, for any other assistance.
Renew of Best Buy Geek Squad Warranty Plan
There is no authority to renew your protection plan. Extension of your warranty can be applied in some cases depending upon the product.